Role summary
Coral is seeking an Operations Analyst to help Coral, our contractors, and their customers efficiently and consistently capture energy-efficiency incentives. This person will become an expert on incentive programs across the US (e.g. rebates, energy credits, green financing), and build and manage scalable processes to apply for, track, and successfully collect incentives. You’ll work closely with our CTO and Operations team in our NYC office (Hybrid).
What you’ll do
Manage end-to-end incentive operations (70%)
- Review electrification projects to confirm eligibility
- Work with contractors to confirm project details and collect any missing information
- Process incentive applications on behalf of our contractor partners
- Stand up processes to systematically identify at-risk rebates and minimize losses
- Develop analytics and reporting to surface learnings and process changes
Support product improvements and new product development (20%)
- Share feedback from contractors and incentive providers to inform new features
- Collaborate with engineering to identify and implement opportunities to automate workflows and improve operational efficiency
Research incentive programs and guide expansion strategy (10%)
- Work with government agencies, utilities, green banks, and other incentive providers to deeply understand incentive programs in new markets
What you’ll bring
- Outstanding project management skills and attention to detail
- Excellent verbal and written communication
- Ownership mindset
- Eagerness to learn quickly, solve hard problems, and make a massive impact
What we’ll bring